SAP ISU Online Training

Trinity Consulting offers Online training in SAP IS-Utilities.

The highlights of our course are:

> Training course, content and mode is in line with the best in class authorized training from Siemens.

> Content designed keeping in mind the most recent advances in SAP ISU

> Real world business case simulations and best practices implementing SAP ISU.

> Exercises at the end of each unit are designed by SAP Education.

> Consultant-Client approach through out the course discussion imparting real time experience.

> Online interaction with mentor through calls, chat and mails.
>Candidates with basic SAP knowledge or experienced professionals in any Utility Industry can attend this training.

Contact Us:

Email :

saptrinity@gmail.com
rrbaddam@gmail.com

Phone:

+91 88970 89604
+91 81068 68067

www.trinitysap.com

Course Content:

1. Utilities Industry Overview

1.1. De-Regulatory Market

1.2. Unbundling

2. Introduction to SAP IS-U

2.1. SAP R/3 Overview

2.2. Extended R/3 Integration Model & SAP ISU

2.3. SAP IS Utilities components

2.4. ISU/CCS Integration Model

2.5. Relation between R/3 and ISU Components

2.6. Typical ISU Scenario

3. Project Methodology

3.1. ASAP methodology

3.2. AS-IS process

3.3. Business requirements gathering & BBPs

3.4. Go-Live process

4. Regional Structures

4.1. Purpose of regional structure

4.2. Postal Regional structure

4.3. Political Regional structure

4.4. Company Regional structure

4.5. Portions & Meter reading Units

4.6. Scheduling tasks

4.7. Dependencies of Regional structures

5. Front office & CIC

5.1. Front Office Overview

5.1.1. Front Office Introduction

5.1.2. How FO handles business

5.1.3. Front office processes

5.2. Customer Interaction center Overview

5.2.1. What is Customer Interaction center

5.2.2. CIC Business scenario

5.2.3. Uses of CIC

5.3. Integration with external communication systems

6. ISU Master data Over view

6.1. Introduction to Master data

6.2. Business Master data

6.2.1. Business Partner

6.2.2. Contract account

6.2.3. Contract

6.2.4. System configuration in SAP IS-U & R/3

6.2.5. Creation of Business master data

6.3. Technical Master data

6.3.1. Connection Object

6.3.2. Premise

6.3.3. Installation

6.3.4. System configuration in SAP IS-U & R/3

6.3.5. Creation of Technical master data

7. Customer Contacts Overview

7.1. Customer Contacts

7.2. Grouping of Customer contacts

7.3. Contact management in Customer Service

7.4. Display/Change/Create Customer contacts in CCS

7.5. R/3 Side configurations(non-CCS)

8. Move-in & Move-out

8.1. Move-in Introduction

8.2. Move-in Business scenario

8.3. Move-in Processing

8.4. Changes to contract data during Move-in

8.5. Allocation of Contract to installation

8.6. Installation History

8.7. System Configurations @ SAP IS-U

9. Device Technology(Device management)

9.1. Device Category & Device

9.2. Device management Overview

9.3. Integration with Logistics

9.4. Register & Register data

9.5. Modeling of devices

9.6. Device Inspection and certification

10. Installations & Order processing

10.1. Installation Overview

10.2. The Installation service process

10.3. Installation services

10.4. Service processing

10.5. Periodic Device replacement

10.5.1. Replacement of a meter

10.5.2. Reversal of Removal

10.6. Business scenario: Replacement of sample device

10.6.1. Generation of service order

10.6.2. Executing the service order

10.6.3. Determining the Device location

10.6.4. Device Location & data

11. Overview of Technical Objects

11.1. Relationship between Technical objects

11.2. Service order execution steps

11.3. Technical installation structure

11.3.1. Example of installation structure

11.3.2. Billing related process & data entry

11.4. Device History

11.5. Device life cycle

12. Meter reading Overview

12.1. Meter Reading introduction

12.2. Types of Meter reading

12.3. Meter ReadingOrganization(Street route)

12.4. Creating Meter reading orders

12.5. Validating Meter reading results

12.5.1. Monitoring meter reading results

12.5.2. Reversing Meter reading orders

13. Billing

13.1. Billing Overview

13.1.1. Billing Introduction

13.1.2. Billing scenario

13.1.3. ISU/CCS billing

13.2. Billing Procedures

13.2.1. Billing Tasks

13.2.2. Billing periods

13.2.3. Forms of Billing

13.2.4. Special Billing functions

13.2.5. Process of Billing

13.2.6. Process of Billing

13.2.7. Entry of selection

13.3. Billing & Simulation

13.3.1. Simulation types

13.3.2. Document types

13.3.3. Document Information

13.3.4. Further processing of documents

13.3.5. Outsorting Procedure

13.4. Billing Reversal Process

14. Invoicing

14.1. Invoicing Overview

14.2. Tasks of invoicing

14.3. Invoicing Procedure

14.4. Invoicing units

14.4.1. Mandatory Contracts

14.4.2. Optional Contracts

14.5. Cross company code Invoicing

14.6. Settlement

14.7. Budget Billing procedure

14.7.1. Payment plan categories

14.7.2. Creation of Budget billing plan

14.7.3. Invoicing reversal

14.7.4. Bill reversal

14.8. Billing master data

14.8.1. Business objects – Rate allocation

14.8.2. Rate category

14.8.3. Rate type

14.8.4. Business Objects - Rate structures

14.8.4.1. Rate, Rate data & Rate step

14.8.5. Fact group structure

14.8.5.1. Operand data

14.8.5.2. Operand values

14.8.6. Price categories

14.8.7. Price types

14.8.8. Rate determination

14.8.9. Discounts/Surcharges

15. Contract accounts Receivables & Payables

15.1. Overview

15.2. FICA Business scenarios

15.3. Special features of FICA

15.4. Understanding the terminology

15.4.1. Payment run & Payment Lot

15.4.2. Clearing

15.4.3. Returns

15.4.3.1. Influential factors

15.4.3.2. Activity settings

15.4.4. Returns lot

15.4.5. Installment plan

15.5. FICA Business transactions

15.5.1. Document posting

15.5.2. Payment posting

15.5.3. Incoming payments

15.5.4. Account maintenance

15.5.5. Document reversal

15.5.6. Interest

15.5.7. Account display

15.5.8. Dunning

15.5.8.1. Dunning principle

15.5.8.2. Dunning levels

15.5.8.3. Dunning history

15.5.9. Returns processing

REAL TIME (Special) Topics in SAP IS-U

16. Print Workbench

16.1. Introduction

16.2. SAP Script overview

16.3. SAP Smart form Overview

16.4. Maintaining forms

16.5. Integration of Print workbench & SAP Scripts

16.6. Print control & Print environment

17. Industry Solution Migration Workbench

17.1. Introduction to EMIGALL

17.2. Overview of data migration in SAP IS-U

17.2.1. Maintaining company parameters

17.2.2. Object maintenance

17.2.3. Field Rules

17.2.4. Data import

17.2.5. Processing import file

17.2.6. Analysis migration statistics

17.2.7. Key status management

17.2.8. Data download

18. WORKFLOW in SAP IS-U

18.1. Introduction to WORKFLOW

18.2. Integration of WORKFLOW & SAP

18.3. Dealing with WORKFLOW in SAP IS-U

18.4. WORKFLOW Scenarios in SAP IS-U

18.4.1. Customer care service scenarios

18.4.2. Device management scenarios

18.4.3. Billing & invoicing scenarios

18.4.4. FICA Scenarios

19. Enhancements & Modifications to SAP IS-U

19.1. Introduction to User-exits

19.1.1. Function-exits

19.1.2. Menu-exits

19.1.3. Screen-exits

19.1.4. Field-exits

19.2. Introduction to BADIS

19.3. How to find User exits & BADI’s

20. BBP (Business Blue Prints)

20.1. Developing the Business blue print

21. Functional Specification

21.1. Developing a functional specification